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ISO is the abbreviation of ‘International Organization for Standardization'. And ISO 9001 Certificate is a series of standards assuring that the respective organization can ensure the sustainability of the product and service quality with a management mentality in line with an internationally accepted management system.
Today, many organizations aim to insure their customers that they use a competent quality management system within their body by applying ISO 9001 Quality Management System. A company applying ISO 9001 quality management system will stand few steps ahead of those who don't in respect of customer satisfaction.
For an organization attaching importance to customer loyalty and brand reliability, ISO 9001 is almost essential. A lot of companies and organizations require the suppliers they are working with to have ISO 9001 quality certificate.
And many others adopt ISO 9001 Quality Management System to improve internal performance and to increase profitability. Thus ISO 9001 Quality Management System is required not just because the customers want it or it is required to have a certificate, but to improve the performance and profitability of the organization. |
